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Terms & Conditions

Please read these terms carefully before using our services. By continuing, you agree to the terms set out below.

Section 1 Between Homelinker and the Landlord >

  • Introduction
These Terms and Conditions govern the agreement between Homelinker and the Landlord for the purpose of advertising and renting out and selling properties. By submitting a property to the Homelinker, the Landlord agrees to these Terms and Conditions.
  • Property Listing
  • The Landlord agrees to provide accurate and complete information about the property, including:
    • Property location
    • Property Price
    • Property description
    • Property pictures
    Homelinker shall advertise the property to potential tenants.

  • Responsibilities of the Landlord
  • The Landlord agrees to:
    • Provide true and correct property information
    • Confirm ownership of the property
    • Keep the property in good condition
    • Inform the Homelinker when the property is rented
    • Treat tenants fairly
    The Landlord is fully responsible for the property.

    • Responsibilities of Homelinker
    • Homelinker agrees to:
      • Advertise the property
      • Help find tenants
      • Promote the property to the public
      The Homelinker does not own the property unless stated.

    • Agency Fees
      • The Landlord agrees that Homelinker may charge a service fee or commission for services provided which is 10% of the total rental price.
      • The amount of the fee shall be agreed between Homelinker and the Landlord.

    • Accuracy of Information
      • The Landlord is responsible for all information provided.
      • Homelinker shall not be responsible for incorrect information supplied by the Landlord.

    • Property Availability
    • The Landlord must inform Homelinker immediately when:
      • The property is rented.
      • The property is no longer available.

    • Liability
    • Homelinker shall not be responsible for:
      • Property damages.
      • Tenant behavior.
      • Disputes between landlords and tenants.

    • Termination
    • Either Homelinker or the Landlord may terminate the agreement at any time.

    • Agreement
    • By listing a property with Homelinker, the Landlord agrees to these Terms and Conditions.

Section 2 Between Homelinker and the Tenant >

  • Introduction
These Terms and Conditions govern the relationship between Homelinker and the Tenant when using our rental services. By using our services or applying for a rental property, the Tenant agrees to these Terms and Conditions.
  • Rental Services
  • Homelinker provides services including:
    • Advertising rental properties
    • Assisting tenants in finding houses
    • Providing property information
    Homelinker acts only as a service provider and does not own the properties unless stated.

  • Responsibilities of the Tenant
  • The Tenant agrees to:
    • Provide correct personal information
    • Inspect the property before making payment
    • Follow rental agreement rules
    • Use the property responsibly
    • Pay rent as agreed with the landlord

    • Responsibilities of Homelinker
    • Homelinker agrees to:
      • Provide available property information
      • Assist tenants in finding suitable houses
      • Guide tenants through the rental process

    • Payments and Fees
      • Homelinker may charge a service fee which is 10% of the total rental price plus Walking fee of GHC50
      • Fees paid to Homelinker are non-refundable unless agreed

    • Property Inspection
      • Tenants are advised to inspect properties before making any payment.
      • Homelinker shall not be responsible if the Tenant fails to inspect the property.

    • Liability
    • Homelinker shall not be responsible for:
      • Property conditions.
      • Landlord actions
      • Rental disputes
      • Property damages

    • False Information
    • Tenants must not provide false information. Providing false information may lead to denial of services.

    • Termination
    • Homelinker reserves the right to stop providing services to any Tenant who violates these Terms and Conditions.

    • Agreement
    • By using our rental services, the Tenant agrees to these Terms and Conditions.

Section 3 Between Homelinker and its Agent >

  • Introduction
These Terms and Conditions govern the relationship between Homelinker and the Agent who works with the agency to promote rental properties or land for sale. By working with Homelinker, the Agent agrees to these Terms and Conditions.
  • Role of the Agent
  • The Agent agrees to:
    • Help find houses or land for clients
    • Introduce customers to Homelinker
    • Promote properties honestly
    • Follow the rules of Homelinker
    Agents must act professionally at all times.

  • Responsibilities of the Agent
  • The Tenant agrees to:
    • Provide correct information to customers.
    • Avoid false advertising.
    • Respect clients and property owners
    • Work in the best interest of the Rental Agency
    • Follow agency instructions
      Agents must not mislead customers.

    • Responsibilities of Homelinker
    • Homelinker agrees to:
      • Provide property information
      • Support agents in their work
      • Pay agreed commissions
      • Treat agents fairly

    • Commission
    • Agents will receive commission for successful deals. Commission:
      • Will be agreed between Between and the Agent
      • Will be paid after a successful transaction

    • Honesty and Trust
    • Agents must work honestly and faithfully. The Rental Agency may stop working with any agent who:
      • Provides false information
      • Cheats customers
      • Damages the agency’s reputation

    • Identification
    • Agents may be required to provide:
      • Full name
      • Phone number
      • Address
      • Identification

    • Liability
    • The Agent is responsible for their actions. The Rental Agency shall not be responsible for:
      • Agent misconduct
      • False promises by agents
      • Personal agreements made by agents

    • Termination
    • Homelinker may terminate the agreement with an Agent at any time if the rules are violated. Agents may also stop working with Homelinker at any time.

    • Agreement
    • By working with Homelinker, the Agent agrees to these Terms and Conditions.